Resolving Client Issues
What every member of your workfamily needs to know to assess and resolve client issues.
This Mini-Course is taken from one of the
Rock Star Series of courses.
Watch and listen as Dave talks about assessing issues, prioritizing them, repeating the information to the client, resolving issues and thanking clients.
To learn more about other courses, connect with us at
or email us
David Thompson is the Director of the Academy of Cleaning Excellence.
He is an Accredited Certification Trainer by ISSA. Mr. Thompson has been in the facility maintenance industry for over 45 years with experiences as a K-12 custodian, Building Services Contractor (BSC), cleaning consultant and over a decade educating frontline service personnel.
"I am a Janitor and I Save Lives"