Rock Star Onboarding #4 Customer Service
Learn the importance of communication, appearances, energy and attitude plus much more.
Enroll in Course
This module will cover additional information covering basic professionalism as a frontline Technician.
Subjects covered in this module;
- First impressions
- Clients/Partons/Visitors
- Understanding Client Issues
- The advantages/disadvantages of in-person and electronic communication
- How to exceed expectations by using personal appearance, energy, and attitude
This module, like all other onboarding courses, should take about 1 hour of a student's time to complete.
Collect all the onboarding badges to earn your Rock Star Technician certification.
Your Instructor
The Academy of Cleaning Excellence conducts classroom learning & hands-on skills training at one of our Florida campuses;
Clearwater, Jacksonville, Ocala, & Orlando.
Each week, we teach a class at one or more of our campuses using our own curriculum or the IICRC curriculum.