Rock Star Onboarding #4 Customer Service
Learn the importance of communication, appearances, energy and attitude plus much more.
This module will cover additional information covering basic professionalism as a frontline Technician.
Subjects covered in this module;
- First impressions
- Clients/Partons/Visitors
- Understanding Client Issues
- The advantages/disadvantages of in-person and electronic communication
- How to exceed expectations by using personal appearance, energy, and attitude
This module, like all other onboarding courses, should take about 1 hour of a student's time to complete.
Collect all the onboarding badges to earn your Rock Star Technician certification.
Your Instructor
The Cleaning Excellence Academy conducts classroom learning & hands-on skills training at one of our Florida campuses;
Lakeland, Ocala, Orlando, and Tampa.
Each week a class is taught at one or more of our campuses, from our
ONBOARDING
Carpet Care
Cleaning and Polishing Concrete
Electrostatic Application
Infection Prevention
Job Bidding & Workloading
Luxury Vinyl Floor Care
Resilient Floor Care
Restroom Care
Stone Care