Rock Star Onboarding #4 Customer Service
Learn the importance of communication, appearances, energy and attitude plus much more.
This module will cover additional information covering basic professionalism as a frontline Technician.
Subjects covered in this module;
- First impressions
- Understanding Client Issues
- The advantages/disadvantages of in-person and electronic communication
- How to exceed expectations by using personal appearance, energy, and attitude
This module, like all other onboarding courses, should take about 1 hour of a student's time to complete.
Collect all the onboarding badges to earn your Rock Star Technician certification.
Each week a class is taught at one or more of our campuses, from our
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